Making a major household or business move requires considerable planning. In addition to planning the actual move itself, it is also important to find the best movers for the job. Some moving companies specialize in certain kinds of moves, whether commercial or personal. Others will take on any move that needs to be done. Before choosing a company to trust with your household or company valuables, take time to do a careful search of local professionals to find the best experts for your move.
Word of mouth.
Check with people or other businesses you know that have moved in the recent past. Find out which company they hired and whether they were satisfied with the services received. Ask if they would hire the same Edmonton movers again.
Many professional companies online provide customer reviews for the public to read. However, it is helpful to know if all reviews are posted, or if those appearing on the website are selected because of positive feedback. Look for reviews on objective consumer sites, like Yelp or Angie’s List. You can even do a general search of the moving company’s name to see what type of information comes up.
If the moving company uses social media like Facebook or Twitter, check out their posts as well as the public’s responses. You can learn quite a bit by the company’s posts, such as how knowledgeable they are and the type of services they provide. You can also notice what is missing, such as information about being insured or bonded. Look to see how recent and frequent the posts are for an idea of the company’s public engagement.
Better Business Bureau.
The Better Business Bureau cannot provide a company profile for all businesses, but it can indicate whether a specific company has received complaints through the BBB and how the complaints were resolved, or if they were. Most companies want to maintain a positive BBB standing and will attempt to address issues amicably to the customer’s satisfaction. A company who isn’t listed with the BBB is not necessarily in good standing; it just means that no one has lodged a formal complaint with that organization.
No matter how good the moving estimate sounds. it is usually a good idea to compare services and costs for at least two or three companies. Factors like availability, auxiliary services, experience and training levels, and costs can be weighed to find the best mover for the job.
Moving is an important undertaking that should be handled by the most skilled and competent crew available. Take time to find the best company for your move to ensure good results.